FAQ for Commodity Tracking System (CTS)

(Note: During the transition from the NEB to CER the references in the FAQs contains both references to the CER as the regulatory organization and the CER Act and NEB Regulations.)

All Commodities

1. Why does the Canada Energy Regulator (CER) collect and publish energy trade information and data?

The CER authorizes and regulates energy trade through long-term licenses, permits, and short-term orders. As part of the terms and conditions, holders of these regulatory instruments must submit, on a monthly basis, information regarding their export and import activity.

The CER uses the collected data and information to fulfill its regulatory mandate to monitor Canada’s energy markets – especially export prices and volumes.

In addition, the CER compiles data, shares aggregated data with Statistics Canada and other government organizations. Collected data are used as input to Canada’s GDP calculation.

The aggregated statistical data and information is also available on the CER website – Energy commodities.

2. How often does the CER publish the information and data sets?

Monthly. The CER publishes monthly export statistics for Crude Oil and Refined Petroleum Products (RPP), Natural Gas (including Liquefied Natural Gas (LNG)), Natural Gas Liquids (NGL) and Electricity.

3. Is there a lag between the time the export and/or import activity occurs and when the CER receives the data from exporters and/or importers?

Crude Oil, RPPs, Natural Gas, and Natural Gas Liquids:

Yes, reports must be submitted to the CER by the last day of each month for the previous month’s export and/or import activities.  For example, all export and/or import activity that occurs during the month of January must be submitted to the CER by the last day of February.  (See section 7 of the National Energy Board Export and Import Reporting Regulations).

Electricity:

Yes, reports must be submitted to the CER by the 15th day of each month for the previous month’s export activities.  For example, all export and/or import activity that occurs during the month of January must be submitted to the CER by the February 15th.  (See section 8 of the National Energy Board Export and Import Reporting Regulations).

4. Why there is a lag between the time the CER receives the data and the CER publishes monthly export and/or import data?

Prior to publishing the data, the CER checks that the data is reasonable and investigates outliers and anomalies.

5. When does the CER publish monthly export and/or import data for each commodity?
Schedule

Commodity

CTS Reports

Schedule

Crude Oil & RPPs

Crude Oil – Summary Export by Destination

Crude Oil – Summary Export by Type Crude

Oil – Total Exports

Crude Oil – Total Exports by Day

Activity Month + 45 to 55 days:

January export activity published 3rd week of March

Canadian Crude Oil Exports by Rail – Monthly Data

Natural Gas (including LNG )

Gas – Gas & LNG – Historical Chart of Volumes

Gas – Month & YTD Summary by Port

Gas – Historical Summary By Port – Prices

Gas – Historical Summary By Port – Volumes

Gas – Historical Summary By Purchaser Type

Gas – Historical Summary By Region

Gas – Historical Summary By Term

Gas – Historical Summary of Volumes and Prices

Gas – Month & YTD Shipment Details

Gas – Monthly Summary at St. Stephen

Gas – Monthly Summary by Port – Volumes

Gas – Monthly Summary for Year

Gas – Monthly Summary of In-transit Volumes

LNG – Shipment Details

Activity Month + 40 days:

January export and import activity published the 2nd week of March

Natural Gas Liquids

Export volume by mode of transportation

Export volume by destination

Export volume summary

Export price

Activity Month + 50 days:

January export activity published 3rd week of March

Electricity

CTS Reports

Table 1 – Exports and imports of electricity summary: Canada

Table 2A – Export summary report: export quantity, value and unit value by source of province, by authorization, and by exchange type

Table 2B – Import summary report: import quantity, value and unit value by destination of province, by authorization, and by exchange type

Table 3A – Export Sales Summary Report by Destination and Source

Table 3B – Import Purchases Summary Report by Source and Destination

Activity Month + 15 to 25 days:

January export activity published 1st week of March

6. Are there deadlines for submitting export or import order applications?

Crude oil and/or refined petroleum products short-term export order application submission deadlines:

  • No deadline for applicants requesting an order for the current calendar year.
  • The deadline for applicants requesting a one year order starting January 1 of the following calendar year is the first business day of November of the current year.

Heavy crude oil short-term export order application submission deadlines:

  • No deadline for applicants requesting an order for the current calendar year.
  • The deadline for applicants requesting a two-year order starting January 1 of the following calendar year is the first business day of November of the current year.

Natural gas export or import applications are accepted throughout the calendar year.

Propane and/or butane export order application submission deadlines:

  • No deadline for applicants requesting an order for the current calendar year.
  • The deadline for applicants requesting a one-year order starting January 1 of the following calendar year is the first business day of November of the current year.

Ethane export order application submission deadlines:

  • No deadline for applicants requesting an order for the current calendar year.
  • The deadline for applicants requesting a two-year order starting January  1 of the following calendar year is the first business day of November of the current year.
7. How do I update/change/add an authorized CTS filers for my company?

Complete and send the appropriate form to CTS-SSP@cer-rec.gc.ca.

8. How do I remove authorized CTS filers for the company?

Send your request to remove an authorized filer from your organization to CTS-SSP@cer-rec.gc.ca.

9. Our regulatory instrument (permit, order, licence) is expiring. How do we renew/obtain a new permit, order, or licence?

For Crude, RPP, Natural Gas, NGL short term export Orders, Natural Gas import Orders, or Electricity Permits:

Your company will need to apply for a new regulatory instrument before it expires. Applications can be submitted online here:
 Natural Gas Order Applications   (Note: you cannot backdate your commencement date).

Please contact Veronica Esponda-Cruz (Tel: (403) 909-4970; e-mail: veronica.esponda-cruz@cer-rec.gc.ca) if you have any questions regarding the application process. 

If you have any questions regarding your monthly filings please continue to send your questions to: cts-ssp@cer-rec.gc.ca.

For Crude, RPP, Natural Gas/LNG or NGL long-term export licences you must submit an application to the Canada Energy Regulator. Any questions regarding the application process, please contact Veronica Esponda-Cruz at (403) 909-4970 or via e-mail: veronica.esponda-cruz@cer-rec.gc.ca).

10. We do not have any export/import activity this month. Do we still need to submit a report?

Yes, monthly reporting is a mandatory condition regardless if there have been any volumes actually exported. When a licence or order is in effect but no exports or imports have occurred during the month, a "NIL" report must be submitted. If your organization no longer requires an export or import order, then you may submit an official letter to the CER informing us that you would like to revoke export or import order XX-XXX-XXXX (see item 16 of CTS FAQs for details on revocation).

11. I was trying to access the URL link to report some export/import volumes to the CTS and it didn’t work for me as it has probably expired. What can I do to proceed with my CTS reporting?

Send an e-mail to CTS-SSP@cer-rec.gc.ca requesting a new CTS URL link. Please include company name and the commodity you require a CTS URL link for.

12. How can we revise data that has been submitted?

To revise the filing, you need to select Submitted Filings on Commodity Home Page, select the month you want to revise and on the Bottom of screen click on Click here to revise this filing.

Contact CTS administrators at CTS-SSP@cer-rec.gc.ca if you have commodity specific questions on revision.

13. I just realized that I filed our numbers for the wrong month. How do I correct it?

Login to CTS and submit the correct month. Then, when it’s time to submit for the month you already submitted before, by mistake, click on revise this filing. Once you click on revise, CTS pulls out that month.

For example, if you submitted April numbers under May, when it is time to submit for May, on Commodity Home Page go to your May report (where you submitted April numbers), press “Click here to revise this filing”. Input the correct May data and submit.

14. I have completely misplaced my GCKey login and password. What can I do to access the CTS?

Click on ‘Forgot Username or Password’ or re-register.

If you have a question or issues regarding GC Key, contact a GC Key customer service representative. GC KEY– 1-855-438-1102 (Canada and U.S.)

If you have question or issues regarding SecureKey Concierge, contact the SecureKey Concierge help desk toll free. SECUREKEY – 1-855-433-5397 (Canada and U.S.)

Si vous avez des questions sur SecureKey Service de Concierge, il suffit de composer le numéro sans frais du centre d’assistance de SecureKey : 1-855-433-5397 (Canada et États-Unis).

CTS Administrators can only send you new monthly URLs, CTS security answer sheet, company filing ID and Single Use Code. They do not have access to GC Key or SecureKey Concierge.

15. Our company has recently changed its name. How do we reflect this name change in CTS? Can we still use our current login/filing info and just change the company’s name or do I need new login/filing info?

You must submit a letter to the CER requesting a name change. For additional information, please contact Veronica Esponda-Cruz at (403) 909-4970 or via e-mail: veronica.esponda-cruz@cer-rec.gc.ca).

Please note that the CER does not backdate documents. The name change on the amending Order will take place on the date the Duty Panel approves the change.

You will be able to use same username and password to log into CTS. However, the Company Filing ID and Single Use Code will change. CTS Administrators will provide you with the new information.

16. What is the rule for the month of report export: is it the shipping time or the loading time?

The report of export activity is based on the date the product is exported out of (shipped out of/left) Canada.

17. We would like to terminate the Order prior to its expiry date. How can we do it?

You must submit a letter to the CER requesting the revocation of your regulatory instrument (export/import order, licence or permit). Your letter must:

  • Be on your company's letterhead
  • Be addressed to the Secretary of the CER
  • Refer to Order, Permit, or Licence number
  • Explain your request (cancel, revoke, etc.)
  • Be signed by an Authorized person from your company
  • Be faxed to 403-292-5503

If you have any other questions, please contact:, please contact Veronica Esponda-Cruz at (403) 909-4970 or via e-mail: veronica.esponda-cruz@cer-rec.gc.ca).

18. How long does it take for the CER to assess a short-term export or import order?

The service standard for short-term Export or Import Orders is to Issue a decision within 2 business days of receipt of a complete application.

The service standard for short-term oil, propane and/or butane Export Order Renewal Decision is to issue a decision by December 31 of the year of the order’s renewal.

Source: Canada Energy Regulator service standards and performance information

19. We have to submit the report for our November export/import volumes, but our order expired at the end of October. When trying to submit a new request for a short term order online, we aren’t able to have a start date prior to today’s date. Can you please advise on how we should proceed?

You need to apply for a new Order ASAP.

For Crude, RPP, Natural Gas, NGL short term export Orders, Natural Gas import Orders, or Electricity Permits:

Your company will need to apply for a new regulatory instrument before it expires. Applications can be submitted online here:
Natural Gas Order Applications   (Note: you cannot backdate your commencement date)

Please contact Veronica Esponda-Cruz (Tel: (403) 909-4970; e-mail: veronica.esponda-cruz@cer-rec.gc.ca) if you have any questions regarding the application process.

If you have any questions regarding your monthly filings please continue to send your questions to: cts-ssp@cer-rec.gc.ca.

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Natural Gas and LNG

20. For our in-transit order GOL-XXX-XXXX, should we be filing under Gas Imports or Gas Exports? It leaves Canada, travels through the US and returns to Canada.

For your in-transit order you would go into the “natural gas export” screen on Commodity Home Page, select “GOL-XXX-XXXX” and report the volume of gas leaving Canada. After that you go into the “natural gas Import” screen, select “GOL-XXX-XXXX” and report the volume of gas returning into Canada.

21. Is it possible to have a short term extension for existing Gas export or import Order, or does the company have to apply for a new Order?

No, the CER does not issue extensions for existing gas export or import orders. The CER authorizes new orders upon approval of an application. The regulatory instrument number will change.

According to the Regulations, a company can apply for gas export or import Order “for a period not exceeding two years”, which means the company can apply for an order with a term from 1 day to 2 years.

22. Does gas price include transportation cost or just a sale value?

The gas price includes the transportation costs to the border.

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Natural Gas Liquids

23. We purchased all gallons of propane from Canada for the purpose of export. For the portion which says Cent/Litre, do I only include the supplier’s price or supplier’s price + freight on the product?

The export price should be the average Freight on Board price in Canadian cents per litre at point of loading or the average supplier’s price + freight at point of loading.     

Note: Freight on Board – term of sale under which the price invoiced or quoted by a seller includes all charges up to placing the goods on board of a ship at the port of departure specified by the buyer. Also called collect freight, freight collect, or freight forward.

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Crude Oil and RPP

24. Is there a minimum volume for reporting exports of Crude Oil?

No, there is no minimum volume for reporting, as long as you have an export order, you must submit a report to the CER.

25. Can I download the Crude Oil Export data?

You can only download the Crude Oil Export data by range of period if available on the web page. Due to confidentiality, some data will not be available and cannot be broken down for more details.

26. When is the Canadian Crude Oil Exports by Rail – Monthly Data report available on the CER website?

The Canadian Crude Oil Exports by Rail – Monthly Data is available around the third week of the month:
Canadian Crude Oil Exports by Rail – Monthly Data

27. Is the destination available for the Canadian Crude Oil Exports by Rail   Monthly Data?

Due to the confidentiality of the Canadian Crude Oil Exports by Rail – Monthly Data, we do not publish the destination.

28. When is the Weekly Crude Run report published on the CER website?

Weekly Crude Run report is published every Thursday:
Weekly Crude Run Summary and Data

Rapport de la charge de la semaine

By entering the period, you will get the weekly report. The period ending is every Tuesday.

Historical data starts from 2006 and is updated every couple month.

Sommaire des charges hebdomadaires

29. Is the Weekly Crude Run listed by refineries?

Due to confidentiality the Weekly Crude Run report is not listed by refineries. It is only available by regions.

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Electricity

30. What does Firm and Interruptible energy as exchange type mean from the Electricity Export and Import Report?

National Energy Board Electricity Regulations (SOR/97-130)

firm energy means energy that is intended to be available at all specified times during a period covered by an agreement respecting the sale thereof;

interruptible energy means energy that is made available under an agreement that permits curtailment, interruption or cessation of delivery at the option of the supplier;

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LPG Inventories

31. How often does the Canada Energy Regulator (CER) collect and publish LPG Inventories data?

The CER collects and aggregates LPG inventories on a monthly basis. The most recent month’s data reflects inventories as they stand at the previous month end. For example, data released in January reveals the December month end inventory levels.

32. What is included in the dataset?

Inventory levels for propane(s), butane(s), LPG mixes, and ethane are included.

33. Are above ground facilities included?

No, the dataset only includes underground facilities.

34. How does the CER collect this information?

Underground facility operators provide the CER with inventory levels by commodity for their location(s) on a voluntary basis.

35. What day of the month can I expect the data to be available?

The release date may vary month to month depending on when the CER receives data from filing companies. The CER will endeavor to make the data available no later than the end of the third week of every month.

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