Fiscal Year 2021–22 CER Time Limit and Service Standard Results

This page contains information on time limit and service standard results under the Canadian Energy Regulator Act (CER Act).

Time Limits

On 28 August 2019, the CER Act came into force. Subsection 31(3) of the CER Act mandates that all applications and proceedings before the Commission must be dealt with as expeditiously as the circumstances and procedural fairness and natural justice permit, and within the time limit provided for in the CER Act.

Under the CER Act, the Lead Commissioner of the Commission of the Canada Energy Regulator (CER) must set a time limit for certain types of applications. The time limit must not exceed the legislated number of days from the day which the Company applicant has provided a complete application, as decided by the Commission. The Commission must complete its assessment and make its recommendation or decision within this time limit.

Hearing and Non-Hearing Applications

Hearing and Non-Hearing Applications

Applications under CER Act, sections 183, 214, 262, or 298

100% of recommendations/decisions made within 450 days after the day on which an applicant has, in the Commission’s opinion, provided a complete application under section 183.

100% of recommendations/decisions made within:

  • 130 days for Category A applications,
  • 210 days for Category B applications, and
  • 300 days for Category C applications

after the day on which an applicant has, in the Commission’s opinion, provided a complete application under sections 214, 262 or 298.

Result: No recommendations/decisions issued in 2021-22 under s. 183.

Result: 100% of recommendations/decisions issued within the time limit (s. 214, 262, 298)

  • 16 recommendations/decisions issued

Long-term Export License Applications made under CER Act, Part 7

100% of recommendations/decisions made within 6 months after the day on which an applicant has, in the Commission’s opinion, provided a complete application.

Result: No recommendations/decisions issued in 2021-22 under CER Act, Part 7.

Service Standards

Applications and Hearings

Service Standards – Applications and Hearings

Hearing Recommendations / Decisions

80% of recommendations / decisions to be completed within 12 weeks of the close of a public hearing.

Service Standard Result: 93% of recommendations / decisions issued within service standard:

  • 14 recommendations/decisions issued

Non-Hearing Applications

CER Act Section 214

80% of decisions released by the target date from the receipt of a complete application:

  • Category A within 40 calendar days
  • Category B within 90 calendar days
  • Category C within 120 calendar days

Service Standard Composite Results: 75% of decisions released within the service standard:

  • Cat. B decisions: 9 decisions
  • Cat. C decisions: 7 decisions

Note: if the category result is not provided, no applications were received for it.

Short-Term Export and Import Orders

80% of short-term order decisions made within 2 working days (excludes renewals) of receipt of a complete application for:

  • Short-term export orders for natural gas liquids, oil and/or petroleum products,
  • Short-term export and import orders for natural gas.

Service Standard Composite Results: 99% of applications completed within the service standard:

  • Orders under first description: 33
  • Orders under second description: 166

Electricity Export Permit Applications

CER Act s. 356(1)

80% of decisions released within target following the completion of the Notice of Application/Directions on Procedures period:

  • Category A within 40 calendar days
  • Category B within 90 calendar days
  • Category C no service standard

Service Standard Composite Results: 100% of applications completed within the service standard:

  • Cat. A Decisions: 10 applications
  • Cat. B Decisions: 1 application

Note: if the category result is not provided, no applications were received for it.

Frontier Lands Applications under Canada Petroleum Resources Act (CPRA)

  • Significant Discovery Applications
  • Commercial Discovery Applications

80% of decisions made within 90 calendar days from the day that all information is available to begin the evaluation process.

Service Standard Results: No activity during the 2021–22 fiscal year.

 

 

Applications made under the Canada Oil and Gas Operations Act (COGOA)

Well Drilling Applications:

  • 80% of decisions released within 21 calendar days of receiving a complete application to drill a well.

Applications to alter the condition of a well:

  • 80% of decisions released within 21 calendar days of receiving a complete application to alter the condition of a well.

Geological and geophysical applications:

  • 80% of decisions released within 30 calendar days of receiving a complete application for geological or geophysical.

Service Standard Results: 100% of decisions released within the service standard of receiving a complete application to alter condition of a well:

  • 5 decisions released

Note: If the category results are not provided, no application was received for it.

Onshore Pipeline Regulations and Processing Plant Regulations Audits

Draft Audits

  • 80% of draft audit reports will be sent to the audited company within 12 weeks of field work completion.

Final Audits

  • 80% of final audit reports will be sent to the audited company within 12 weeks of receiving the audited company's comments on the draft report.

Service Standard Result: 83% of the draft audit reports sent to the audited company within the service standard:

  • 6 reports sent

Service Standard Result: 100% of the final audit reports were sent to the audited companies within the service standard:

  •  8 reports sent

Financial Audits

Draft Audits

  • 80% of draft financial reports will be sent to the audited company within 8 weeks of completing field work.

Final Audits

  • 80% of final financial audit reports will be sent to company within 3 weeks of receiving the audited company’s comments on the draft financial report.

Service Standard Results: 100% of the draft financial audit reports were sent to the audited company within the service standard:

  • 9 reports sent

Service Standard Results: 100% of the final financial audit reports were sent to the audited company within the service standard:

  • 9 reports sent

Participant Funding

Participant Funding

Indigenous Participant Funding

Non-Indigenous Funding

Funding decisions will be provided within 30 days of a complete application or application deadline.

Service Standard Composite Results: 100% of funding decisions were provided within 30 days of a complete application or application deadline:

  • 68 Indigenous decisions
  • 4 Non-Indigenous decisions

Landowner Complaint Resolution (Alternative Dispute Resolution)

Landowner Complaint Resolution (Alternative Dispute Resolution)

Initial Course of Action Responses

100% of initial course of action responses will be made within 10 calendar days.

80% of Landowner Complaints Resolved or Closed:

  • Level 1 within 21 days
  • Level 2 within 180 days

Service Standard Results: 100% of initial course of action responses made within the service standard:

  • 24 responses made

Service Standard Results: 100% of landowner complaints resolved or closed within service standard:

  • Level 2: 20 responses made

Note: if the category result is not provided, no complaints were received.

Canada Energy Regulator Library Requests

Canada Energy Regulator Library Requests

Reference Requests
Publication Requests
Circulation (Interlibrary Loans/Document Delivery) Requests
Copyright Requests

90% of all requests made to the library will be processed within 1 working day.

Service Standard Composite Results: 95% of requests to the CER library were processed within the service standard:

  • reference requests: 524 requests
  • publication requests: 29 requests
  • circulation requests: 4 requests
  • copyright requests: 10 requests

Access to Information Requests

Access toIinformation Requests

Non-Extension Access to Information Requests

Extension Access to Information Requests

100% of access to information requests responded to within 30 days after the request is received, unless extensions are required.

Service Standard Composite Results: 100% of access to information requests responded to within the service standard:

  • Non-extension access to information requests: 20 requests
  • Extension access to information requests: 6 requests

References

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