On Wednesday, Aug. 28, the National Energy Board (NEB) became the Canada Energy Regulator (CER). For further information please visit our Implementing the Canadian Energy Regulator Act information page

Brief online applications outage planned for Aug. 27/28

As part of our transition to the Canada Energy Regulator (CER), there will be a brief outage of our online applications from 4 p.m. (MST) Tuesday, Aug. 27 to 8 a.m. (MST) Wednesday, Aug. 28.  

Please be assured there will be no change to how users access or work with the applications which will be moved to the new CER website and updated with the CER visual identity. The applications include:

  • Participation Portal
  • Application to Participate (ATP)
  • Electronic document submission (E-Filing)
  • Online Application System (OAS)
  • OAS Export / Import
  • Commodity Tracking System (CTS)
  • Operations Regulatory Compliance Application (ORCA)

To report an incident on CER-regulated infrastructure, please call the Transportation Safety Board hotline at +1 819-997-7887 (Direct) or 1-800-387-3557 (Toll-free in Canada).  Should you experience problems or need further information, please contact us.

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